Terms & Conditions

Terms & Conditions


Windmill Educational Toys & Equipment Pty Ltd intends the information in this website to be correct at the time of publishing but cannot be held responsible for any errors in content.


Content from Windmill.net.au website, newsletters, catalogues and other advertising and marketing material produced for Windmill Educational Toy & Equipment cannot be copied or reproduced without written permission from the Directors of Windmill

Educational Toy & Equipment Pty Ltd.

Copyright © 2018. Windmill.net.au.

Privacy Policy

Your personal details are kept secure on our website and servers through the use of 128 bit SSL (Secure Socket Layer) encryption and secure computing practices. Windmill will never provide your details to any other party without your expressed permission..

Governing Laws

These terms and conditions are governed by the laws of Australia and the laws of the state of Victoria, Australia.

Payment Details

For online orders we accept VISA, Mastercard, PayPal at the time of checkout & Direct Deposit.

Goods will be dispatched upon receipt of payment.

Government and business customers can become Account Customers and receive invoices with payment due in 14 days. The first order is proforma. Account customers that have overdue amounts will not be supplied unless payment is received up front and outstanding balances are paid.

For further clarification please call us on 9830 4336 or email accounts@windmill.net.au


All prices on this website are GST inclusive and are subject to change without notice.

Refund and Returns Policy

If you have received faulty items from Windmill you may be entitled to a refund or replacement. Please contact the Windmill shop at which your item was purchased within 7 days of receiving the faulty item.

If you ordered your item online it will have been despatched from the Windmill shop in Melbourne. Please contact us by phone on (03) 9830 4336 or by email sales@windmill.net.au

Any problems with your order must be reported to us within 7 days of receipt. Products must be returned to Windmill in the same condition as they were supplied.

Please contact us by phone on (03) 9830 4336 or email sales@windmill.net.au if you request a refund. All returns require proof of purchase and invoice numbers should be quoted when a return is requested.

The cost of Return Postage is the customer’s responsibility unless the goods are faulty or incorrectly supplied.

Returned items must be received in original, unopened condition and packaged such that transit damage does not occur. If goods are received in an unsaleable condition, then your return may not be processed. There are no returns or exchanges for products on sale or clearance; or for custom made items.

Product Warranty

Each item is intended for use only for the purpose described and not for any other purpose or by children of unsuitable age.

The suitability of the product selected for any child is the responsibility of the adult selecting the product and should be used under proper adult supervision. If the product is faulty or broken, see our refund and returns policy above.